trimq.co.uk
Constant Questions
Customers constantly interrupt to ask for wait estimates because they lack live visibility.
Stop memorising the order of names.
Busy walk-in days mean you’re cutting hair, answering wait-time questions and trying to remember who’s next — all at once.
Walkaways
Potential clients leave when they see a crowd because they have no certainty on wait times.
Queue Uncertainty
Without a tracker, customers feel trapped, unable to leave and return when their turn arrives.
How It Works
TrimQ gives your customers the freedom to leave the shop while keeping their place in line. Here's how we master your shop floor.
1
Scan to Join
Customers scan your shop’s TrimQ QR code and join the live walk-in queue from their phone.
2
See Your Wait
They see their live position and estimated wait time on their phone.
3
Leave & Get Notified
They can leave the shop, keep their place in the queue and get an alert when their turn is approaching.
4
Get Your Cut
They return in time for their haircut and the queue keeps moving smoothly.
Organise your shop floor
Less mental tracking
One live digital queue replaces remembering names or using paper lists.
Fewer queue questions
Customers can check their own position and estimated wait instead of repeatedly asking staff.
Fewer walkaways
Customers can see the queue and leave while keeping their place, so they’re less likely to give up and walk away.
Customer Experience
Live Position Tracking
See exactly where you are in the queue on your phone.
Estimated Wait Times
Know roughly how long you’ll be waiting before your cut.
Freedom to Leave
Join the queue, leave the shop and keep your place.
Smart Notifications
Get a message when your turn is approaching so you can head back in time.
The Live Dashboard
Total control for the barber. View your live walk-in list, see wait times per chair, and notify the next customer with a single tap as your station clears.
TrimQ dashboard prototype shown for illustration.
Common questions
Is TrimQ a booking system?
No. TrimQ is designed specifically for walk-in barbershops. It manages the live queue rather than advance appointments.
How do customers join the queue?
Customers scan your shop’s TrimQ QR code and join the live walk-in queue from their phone with no app download needed.
Can customers leave while waiting?
Yes. Customers keep their place in the queue and can leave the shop, returning only when they get a notification that their turn is approaching.
What is the pilot pricing?
A small number of UK barbershops can join our pilot with early access pricing. Contact us at enquiries@trimq.co.uk to learn more.
Ready to lead the queue?
TrimQ is currently looking for a small number of independent UK barbershops to join the pilot and help refine the platform before wider launch.
trimq.co.uk
TrimQ
TrimQ Pilot: Smart queues for walk-in shops.